What Agentry HQ sends, and what it doesn't
On the website
agentryhq.com uses the Meta Pixel and PostHog. PostHog includes session recordings and click heatmaps. Between them they collect the pages you view, what you click, your device and browser, your approximate location (worked out from your IP address), and the ad that brought you here. PostHog's traffic goes through agentryhq.com itself rather than a separate address.
The site and our server send Meta three things: that a page was viewed, that you looked at the pricing section, and that you clicked Buy. With each one, our server also sends Meta your IP address, your browser's user agent and Meta's cookie IDs, including when your browser blocked the Pixel. When Stripe confirms a purchase, our server also tells Meta about it: your email address, hashed so Meta can match it to an account it already knows without us sending the address itself, the amount you paid, and the ad click that brought you. The same purchase is reported to PostHog.
To connect a checkout to the visit that led to it, we keep a reference connecting the two. The reference is deleted once the purchase is reported, and in any case within 48 hours. The purchase stays part of your visit's record in PostHog. Downloading from the link in your license email isn't tied to an ad.
The app itself reports nothing to Meta or PostHog.
In the app
Agentry HQ runs on your machine. It contacts agentryhq.com in exactly these situations.
When you activate
Your license key, a hashed machine identifier, your computer's hostname, the app version, and the macOS version — so we can count the two machines your license covers.
Once a day while the app is open
A heartbeat with exactly four fields: license_id, machine_id (the same hash), app_version, os_version. Nothing about your work, your terminals, your files, or what you type. The server rejects any other field.
When you send feedback
What you wrote, the kind you chose, the app version, the same hashed machine identifier, your license id if the app is licensed, and — only if you typed one — a contact address.
When you acknowledge a notice we sent
The hashed machine identifier and which button you pressed, so you aren't shown the same notice twice.
When you free a machine from your license
Your license key and two hashed machine identifiers: the machine asking, and the one being freed. Only a machine already on the license may do this.
When you check for updates
A request for a public file listing the latest version. No license or machine identifier is sent, though the request — like any request to any website — reveals your IP address.
What our server records either way
Like every web server on the internet, ours writes the IP address, the time, and the path of each request to a log file that rotates. That happens for all of the situations above, whatever the request carries. We use those logs to keep the service running and to stop abuse, and for nothing else.
What we do with it
Seat counting, knowing which versions are in use so we can tell you when to update, and reading your feedback. We share website and purchase events with Meta for advertising and with PostHog for analytics, and we sell nothing. To delete everything tied to your license, email hello@agentryhq.com from the address you bought with.